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I'm struggling to activate the K2 app on a SharePoint 2013 site.  When I "Manage App Activations" from the SharePoint App Catalog, the subsite is activating successfully, but the parent site remains in "to activate" status on every attempt.  (See attached image.)

 

What can I do from here to activate the app?  Any clues?


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Hello,

 

have you checked the permission for this parent site?

Does Parent and Child Site have the same permissions?

 

Alex


Another thing what you can test is, that you navigate to the following site (<siteCollUrl>/Lists/K2 Settings) and delete the Solution_Designers and Solution_Participants.

This solved the problem on my side.

 

Kind Regards

Alexander


This link helped me

 

https://help.k2.com/support-services/kbt130876


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