Issue
When using DocuSign, the following error might occur:
This Account lacks sufficient permissions. In-Session permission required when specifying a captive recipient
Error Code
This Account lacks sufficient permissions. In-Session permission required when specifying a captive recipient
Resolution
Work with your DocuSign account manager to ensure that the following settings are enabled in your account:
- In Person Signing - Enabled
- In Session - Enabled
- Common Domain - *drawloop.com
Additional Information
This is a DocuSign error that needs to be resolved by DocuSign account managers.