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Drawloop - Sandbox Expiration Update Form

  • May 4, 2023
  • 0 replies
  • 1594 views

Brent_Doc
Nintex Employee
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Problem

DocGen for Salesforce Trial Period has expired for Sandbox:

Your organization's trial period has expired. Please have your administrator contact support for assistance. (LicenseInvalid)

 

Solution

To remove the expiration on the Sandbox Environment, please complete the self-refresh Sandbox Environment Form in the Accounts Customer Central (https://customer.nintex.com). The form is located in the Cases tab.

 

 

Note: New or Refreshed Sandboxes will automatically have a 30-day expiration. Please complete this form as needed.

Please reach out to support@nintex.com if any issues are encountered.