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Drawloop - Hyperlink Not Appearing in Generated Documents

  • March 26, 2021
  • 0 replies
  • 438 views

KB_Admin
Nintex Employee
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Issue

When trying to tag a Word document with a clickable link, the final output document does not contain link.

 

Resolution

  1. Make sure the "Keep Word Formulas" checkbox is checked. Note: If the checkbox is not available, navigate to Edit Layout > Select Buttons > Keep Word Formulas > Drag and drop onto the Page Layout.
  2. In the Word document, create a Bookmark. Click Ctrl F9 on your keyboard then follow this example: { SET "Link" https://na15.salesforce.com/<<Account_Id>> } 
  3. Select the area where the Hyperlink will be placed.
  4. Insert a REF parameter inside the HYPERLINK.
  5. Inside the quotation marks press CTRL+F9 and insert the bookmark name.
  6. Update the REF and HYPERLINK and a blue clickable link will populate in the Word document. 

Save and replace the template to run the Document package and view the results.