Code Fix: File attachment missing on mobile for sent e-mail

Issue Description

When you have a setup containing an action to send an email using the uploaded file from a file attachment control, this works for desktop but on mobile devices the email is received but the attachment is missing from the email.


The fix is available in:

  • K2 Five (5.2) October 2020 Cumulative Update Fix Pack 10.


  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

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