When you have a setup containing an action to send an email using the uploaded file from a file attachment control, this works for desktop but on mobile devices the email is received but the attachment is missing from the email.
The fix is available in:
- K2 Five (5.2) October 2020 Cumulative Update Fix Pack 10.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.