When you have an external file that contains an underscore character in the name, the style profile in the form does not load.
The fix is available in:
- K2 Five (5.6) Fix Pack 14.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.