Issue Description
An error is logged when you execute the REST Service via a SmartObject and a timeout occurs after 100 seconds.
Error Message:
The following error is logged in the K2 HostServer log file: “Input string was not in a correct format”.
Resolution
The fix is available in:
- K2 Five (5.2) October 2020 Cumulative Update Fix Pack 18.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
