Code Fix: When you search for users or groups an error is logged in the K2 Host Server log file

  • 16 February 2021
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Code Fix: When you search for users or groups an error is logged in the K2 Host Server log file

KB003575

PRODUCT
K2 Five 5.3 to 5.4
K2 Five (5.3) April 2020 Cumulative Update
K2 Five (5.3) April 2020 Cumulative Update Fix Pack 15

 

Issue Description

When you search for users or groups using the UMUser or UMGroup SmartObjects, an error is logged in the K2 Host Server log file.

Error Message

The following error is logged in the K2 Host Server log file: “64007 An error occurred during Group provider search, and no results were returned. The method or operation is not implemented.”.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update K2 Platform Classic(5.4)
X X X X Fix Pack 15 Fix Pack 11
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.

 


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