Code Fix: Unable to sync Active Directory groups to the Sync Engine

  • 16 February 2021
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Code Fix: Unable to sync Active Directory groups to the Sync Engine

KB002934

PRODUCT
K2 Five 5.2
K2 Five (5.2) Fix Pack 16

 

Issue Description

When you attempt to sync Active Directory groups to the Sync Engine, where the description of the group contains 1024 characters, the group is not synced to the Sync Engine and an error occurs in the HostServer log file.

Error Message

The following error is displayed in the hostserver log file: “An error occurred while updating the entries. See the inner exception for details. ---> System.Data.SqlClient.SqlException: String or binary data would be truncated”.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download the K2 Five (5.2) FP16 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.2) FP16 to apply the fix.

 


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