Code Fix: The output from using the SaveAsPDF control on a mobile device is incorrect
K2 Five 5.4
When you save a PDF using the SaveAsPDF control on a mobile device, the output is incorrect in the PDF file. Some of the details are cut off and a scrollbar is visible.
The fix is available in the following K2 versions:
|K2 4.7 December 2019 Cumulative Update||K2 Five (5.0) December 2019 Cumulative Update||K2 Five (5.1) November 2018 Cumulative Update||K2 Five (5.2) May 2019 Cumulative Update||K2 Five (5.3) April 2020 Cumulative Update||K2 Platform Classic(5.4)|
|X||X||X||X||X||Fix Pack 16|
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to refresh the browser cache.