When you have multiple participants for a task with the configuration one (1) slot to action the task, if one participant opens their worklist, all the participants status display as completed in reports for the specific Task, instead of expired.
The fix is available in the following K2 versions:
|K2 4.7 December 2019 Cumulative Update||K2 Five (5.0) December 2019 Cumulative Update||K2 Five (5.1) November 2018 Cumulative Update||K2 Five (5.2) May 2019 Cumulative Update||K2 Five (5.3) April 2020 Cumulative Update||K2 Five (5.4)|
|X||X||X||X||X||Fix Pack 17|
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to refresh the browser cache.