Code Fix: A time delay is experienced when a sub workflow needs to start

  • 16 February 2021
  • 0 replies
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Code Fix: A time delay is experienced when a sub workflow needs to start

KB003586

PRODUCT
K2 Five 5.2 to 5.4
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.4) Fix Pack 10

 

Issue Description

When a workflow needs to start a sub workflow, a delay of 2 to 3 minutes is experienced before the sub workflow starts. This also occurs when the time of the SQL Server is set a few hours after the K2 Server in a distributed environment.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update K2 Platform Classic(5.4)
X X X Fix Pack 47 X Fix Pack 10
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.

 


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