Change in Login Name

  • 27 January 2020
  • 1 reply

Hi I’d like to know what would be the impact if a user’s login name is changed.

Are there any known issues the user would experience in K2 after a login name change?  

Would the user still see be able to see his tasks?

What are the steps to be taken into consideration before and after a login name change?

1 reply

Userlevel 6
Badge +16

Hi anitajoseph,


K2 might see the new login name as a new user in K2. You can try setting the out-of-office on the user (old name), this way the new user can see/action all the tasks on behalf of the old name. If any forms/views are check-out on his or her behalf (K2 Designer), then those forms/views must be check-in under the old account name.