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Known Issue: Attaching large files to emails results in an error

  • August 17, 2023
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Known Issue: Attaching large files to emails results in an error

KB003708

PRODUCT

K2 Cloud, K2 Five

BASED ON

K2 Cloud, K2 Five

 

Issue

When you have a workflow with an email step and a large file is attached to the email at runtime, an error occurred intermittently. This caused the email to not be delivered to the recipient, or the email was delivered without the attachment. 

 

Error

SourceCode.Workflow.Shapes.EWS: Stream was not readable.

 

Resolution

Use links to shared locations of files instead of attaching large files to emails.

 

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