Upgrade Center Coaching Session Q&A - October 2021
Upgrade Center Coaching SessionTopic: Upgrading O365 workflows that contain tasksDate: October 2021 Here are the questions and answers discussed during this coaching session: We have processes where sometimes it is necessary for someone to intervene when a task assignee hasn't responded to a task. Administrators in NWC can override tasks in this type of scenario, however, we may not want to assign a lot of users as administrators for security reasons. Is it recommended that we use the escalation option to assign a task to another user if the original assignee doesn't respond?Yes, escalation is a perfect way to handle these situations. Another option could be to allow the original task assignee to delegate the task. Task delegation functionality is on the roadmap for NWC and will allow users to delegate tasks in My Nintex or on the tasks page. In the meantime, you cou