+1Hi guys,
From the past week the email activity in workflows are going to an errored state. There has not been any update done recently.
K2 Version(Last Update:): 1/19/2023 K2 Five (5.6) FP10
The below are the errors being logged in Errors section in K2 Management. After retrying the errors, the emails are sent and the workflows are back to normal.
Appreciate your input on this topic.
+3This seems to be a known issue which has been addressed in K2 Five (5.6) FP39:
Please try to apply FP 39 and see it it helps resolve the issue.
+1Hi
Have you solved this issue?
No this issue is not yet resolved. the dev and prod environments have the same versions yet the issue happens only in Prod.
We wanted to check if the issue exists in DEV, and then apply fix pack.
+21I’m sorry to hear that
It sounds like your best option would be to log a support ticket.
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