cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Workflow Hero

Flexi Task Notification Rich Text Field Hyperlink Formatting Bug

Jump to solution

Hey!

I'm currently facing a problem regarding formatted hyperlinks in Flexi Task notifications. After I created a Flexi Task, I start with the Task notification. Here I need a Link to the web version of the current Item and its name as the Name of the Hyperlink.

Flexi Task - Insert Reference

Therefore I enter {Common:ItemUrl}?web=1 into the "Address" line and {ItemProperty:FileLeafRef} into the "Hyperlink text to display" field.

Flexi Task - Reference entered

Looking good so far. I save it. I trigger the workflow and I get the following Mail.

Flexi Task - Mail Text

Perfect. Now I (for example) forgot a word, a formatting, want to review it, want to add sth. or sth. else. I open the Flexi Task.

Flexi Task - Reopen

Here we can see the "{ItemProperty:FileLeafRef}" switched already into "name". First I thought it was just a wysiwyg feature. But when I change nothing and save it just after opened it, the following happens when I trigger the workflow again.

Flexi Task - Mail 2

So, to come to my question: What happened here? Is this a (known) bug? With 20 Flexi Tasks in my current Workflow, all with reminder enabled, it's a pain to do text changes, because every time I open a flexi task, a have to reset this hyperlink again to make sure it works again.

Anyone also have this issue or have an idea resolving this? I already posted a question in this forum regarding options to create mail templates, so that I only have to change only 8 of them for text corrections. But also there hyperlinks are an issue.

Hope I've described it correctly. Thanks for any thought!

Kind regards

0 Kudos
Reply
1 Reply
Workflow Hero

Re: Flexi Task Notification Rich Text Field Hyperlink Formatting Bug

Jump to solution

Hey,

 

the Support confirmed this as a bug, occuring in special cases where you enter special characters into the name of a hyperlink. Currently we work with a workaround to first call the name of the file and provide the link to the file afterwards inside brackets.

 

Kind regards

0 Kudos
Reply