If you recently had MS security updates installed on your machine you might have issues accessing K2 Management. See atached screenshot of what you might see.
ISSUE
Users are facing UI issues in application in IE11 browser.
- Menu options are not displayed properly in the website.
- We notice that at the time of the issue, min-height becomes 0 pixel and hence menus aren’t displayed.
- Issue was reported from installation of March update IE 11.0.40
- After uninstalling the March patch, issue was not reproducible.
- Also, when document mode is changed to IE11/Edge, issue is not present.
- Issue doesn’t exist when you check it directly in IE10 as well.
- Issue could impact all the internet users whoever is using your management application.
NOTE: This will only occur when accessing the K2 Management Page from Sharepoint Context. Ie accessing from the K2 app in SP.
Cause:
MS introduced change KB4012204
Fix:
- The fix has been released for this already and is available to download under below URL:
Windows 10 Version 1607:
KB-article: https://support.microsoft.com/en-us/help/4016635
Package-location: http://www.catalog.update.microsoft.com/Search.aspx?q=KB4016635
Windows 10 RTM Version 1507
KB https://support.microsoft.com/en-us/help/4016637
Package http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB4016637
IE11 on Windows 7 and Windows 8.1
KB https://support.microsoft.com/en-us/help/4016446/
Packages: http://www.catalog.update.microsoft.com/search.aspx?q=kb4016446
After installation
1. Restart Machine to which the Update was applied
2. Clear Browser Cache
