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Picklists not displaying in Lightning App


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We have a Skuid page in a Lighting App and for some reason some of our picklists are not displaying values when they are clicked on. We’ve verified that users have permissions to the fields, field level security is good, and have upgraded to the latest release. It’s happening when we go to create a new record in a table (but only on some tables) and in a sidebar component we’re using for the log a call functionality. If we override the field metadata, we can get the values to appear but the field renders tied to those values aren’t being respected…

Anyone have any idea as to what’s happening?

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16 replies

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  • Rookie
  • 54 replies
  • July 11, 2024

Hi Peter, I’m working with Matt on this.

Here is an example of a simple page showing a picklist for industry:



















If we click preview, we get what we expect, the picklist with options for industry. If we deploy this page in lightning (tried both using the skuid page component as well as a lightning component, it says “none” with no options.

Lightning:

Same page via preview:

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Forum|alt.badge.img+7
  • Rookie
  • 54 replies
  • July 11, 2024

The plot thickens.  The console is challenging in lighting.  I could use some pointers on how to pull errors out of a lightning deployed skuid page.

In your org, do you have record types enabled?  Can you try adding record types if not see if it still works?  Record types and picklists have not been my friend in the past, so I have a suspicion there may be a quirk there.

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Forum|alt.badge.img+7
  • Rookie
  • 54 replies
  • July 11, 2024

When using the debugging instructions, I don’t get a “highlighted skuid variable” in the result, so I’m not able to get to the model.  Can we have a call on this?

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Forum|alt.badge.img+7
  • Rookie
  • 54 replies
  • July 11, 2024

Yes, the skuid.model.map() shows all the picklist field options.  It is a basic field editor component though, how do we get the fields in the model into the ui?

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Paul, does the user viewing the page have the “Skuid Page Viewer” permission set assigned to them?

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Forum|alt.badge.img+7
  • Rookie
  • 54 replies
  • July 11, 2024

This user has the ‘Skuid Admin’ permission set assigned to them.  I presume that is sufficient and a superset of the page view perm set?  

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Forum|alt.badge.img+13

Yep, that should be good. Is Industry dependent on any other fields? Like, is there any other Controlling Field on Account which restricts the values for Industry?

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Forum|alt.badge.img+7
  • Rookie
  • 54 replies
  • July 11, 2024

No, but record types are enabled, however all fields are in the record type.  Also, the fields do show up in skuid.model.map(), just not on the page when deployed inside lightning.  Previewing the page does show all fields in the picklist.

Also, Industry is just a test field to demonstrate the error on a native field so you can reproduce - all picklists were showing this behavior on the real page, but some are custom fields.

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  • Nintex Employee
  • 889 replies
  • July 11, 2024

Hi Paul,

Can you check to make sure the affected picklists are present on each record type’s Page Layout, in the object’s page layouts? My engineers tell me this is necessary for Skuid to be able to pull in the picklist options successfully via Salesforce’s Lightning API. 

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  • Rookie
  • 31 replies
  • July 11, 2024

Have tried this with one picklist on one page layout related to the account. No change seen.

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Forum|alt.badge.img+1
  • 3 replies
  • July 11, 2024

Hi, we had the same issue. At the end it was a security issue. Solution for us was to add salesforce recommended ip range(s) to the users profile settings Help And Training Community

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Forum|alt.badge.img
  • 1 reply
  • July 11, 2024

Apart from picklist i also see the problem with checkboxes, the value are not persisting
we recently moved to lightning. Not clear how security setting will impact the UI.
if we change to classic mode, no issue with these elements

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Hi Andre,
we have the same problem where the picklist field values display doesn’t allow users to select, values are visible when they click on edit pencil icon but page doesn’t allow to select the value and list collapses when we move the cursor to select the value from edit icon.

Issue is happening in the lightning mode, same with checkbox field.

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did you apply any security fix Ram? is the issue resolved for you?

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bill.fox
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  • Rookie
  • 43 replies
  • March 3, 2025

I just upgraded to Lighting, and none of my picklists show drop-down values.  Was there a solution?

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annajosephine
Nintex Employee
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  • Nintex Employee
  • 867 replies
  • March 10, 2025

Hi Bill, did you try the solutions from earlier in this thread?

  1. Check to make sure the affected picklists are present on each record type’s Page Layout, in the object’s page layout.
  2. Confirm any controlling fields are also present.
  3. Security: add the Salesforce recommended ip range(s) to the users profile settings Help And Training Community
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