Code Fix: The PDF control does not create the PDF file successfully in some instances
KB002774
PRODUCTK2 smartforms 4.7
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Issue Description
When you have a view or form with a PDF control to create PDF files and run many workflow instances, some of the PDF files do not create successfully. Only a small margin on the left of the page is generated instead of the full page in the file.
Resolution
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 4.7 March 2018 Cumulative Update FP27 from K2 Partner and Customer Portal.
- Install the K2 4.7 March 2018 Cumulative Update FP27 to apply the fix.
- The fix will only be applied to new PDF files created.