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Code Fix: K2 Roles are not resolving in a K2 Workflow

  • February 16, 2021
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Anelle
Nintex Employee
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  • AnelleNintex Employee
  • Nintex Employee
  • 13 replies
 

Code Fix: K2 Roles are not resolving in a K2 Workflow

KB002911

PRODUCT
K2 Five 5.1
K2 Five (5.1) November 2018 Cumulative Update
K2 Five (5.1) November 2018 Cumulative Update Fix Pack 3

 

Issue Description

When you add a K2 Role to a workflow in K2 Management, the role does not resolve and users in the role are not receiving their worklist items.

Resolution

  1. Ensure you have K2 Five (5.1) installed.
  2. Download and install the K2 Five (5.1) November 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.1) November 2018 Cumulative Update FP3 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.1) November 2018 Cumulative Update FP3 to apply the fix.
  5. It is recommended to refresh the browser.

 

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