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Succeeding rule for Activity

  • January 26, 2017
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Dear Support,

 

I have a scenario where an Activity need to be advanced without task/event to complete and goto next activity for further client event. How to configure the successing rule in the activity so that it completes( with status completed) and succeed to next task.

Any idea or solution is highly welcomed.

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  • January 27, 2017

What kinds of business rule are you trying to implement in the workflow (e.g. wait X minutes for something and then automatically move on)?

What is the XXXProcess Comple... activity doing that you don't want to let it complete before moving on?  Is it a client event?  IPC event?  Something else?

Are there any dependencies between this activity and the XXXManualCheck Entry activity such that the later should not start until the former completes at least some part of it's work?

 

There are a couple ways to accomplish (at least part of) what you want, but it depends on how your workflow is written and what you are trying to do from a business perspective.  One option is to use an Escalation rule in the activity to do a 'Goto Activity' after a certain period of time.  This will expire the activity (not complete it) and move to the next once the specified time elapses.

 

Another option if you do not need to wait for one activity to complete before starting another is to run them in parallel.

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