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K2 Signing Certificate Private is empty on SmartObject Exception

  • February 16, 2021
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M
Nintex Employee

Issue

When running a SmartObject or Form there is an error shown related to the App Only token. This issue is usually seen after a K2 Service Account password is changed.

 

Error Code

"Message=10702 An error occurred in the [SHAREPOINT] Service Instance. SourceCode.Hosting.Exceptions.AuthenticationException: Error issuing app only token. ---> System.Exception: HostServer.ConfigurationValue('[K2_SIGNING_CERTIFICATE_PRIVATE]') is empty."

 

Resolution

Re-running the K2 Setup Manager and making sure the correct password is entered should resolve the issue. 

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