Code Fix: An error occurs when you open a K2 Workflow from the KPRX file
KB003421
PRODUCTK2 Five 5.1
K2 Five (5.1) November 2018 Cumulative Update
K2 Five (5.1) November 2018 Cumulative Update Fix Pack 28
Issue Description
When you attempt to open a deployed K2 Workflow from the KPRX file, and the workflow contains a User Task with an email reminder, an error occurs.
Error Message
The following error occurs: “500 internal Server”.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 March 2018 Cumulative Update | K2 Five (5.0) September 2018 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
|---|---|---|---|---|
| X | X | Fix Pack 28 | X | X |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.