Code Fix: An error occurs when you browse to Reports in K2 Management
KB003583
PRODUCTK2 Five 5.4
K2 Five (5.4) Fix Pack 8
Issue Description
When you browse to K2 Management > Reports, an error occurs.
Error Message
The following error occurs: “Inconsistent SmartObject. Mapped Service Object property does not exist. SmartObject: [WorkflowReportingService_ActivityInstanceReport]. Service : [WorkflowReportingService]. Service Object : [ActivityInstanceReport]. Version : []. Property : [ListType]”.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) April 2020 Cumulative Update | K2 Platform Classic(5.4) |
|---|---|---|---|---|---|
| X | X | X | X | X | Fix Pack 8 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to refresh the browser cache.