Code Fix: Unable to perform actions on Process Instances in K2 Management
KB003581
PRODUCTK2 Five 5.3 to 5.4
K2 Five (5.3) April 2020 Cumulative Update
K2 Five (5.3) April 2020 Cumulative Update Fix Pack 16
Issue Description
After upgrading to K2 Five (5.3) April 2020 Cumulative Update from K2 Five (5.2), you are unable to perform the Action, Stop or Go To actions in K2 Management on a Process Instance that started before the upgrade.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) April 2020 Cumulative Update | K2 Platform Classic(5.4) |
|---|---|---|---|---|---|
| X | X | X | X | Fix Pack 16 | Fix Pack 12 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to refresh the browser cache.