Skip to main content
Nintex Community Menu Bar

Save as PDF control error: Unable to connect to the PDF Converter Service

  • February 16, 2021
  • 0 replies
  • 44 views
  • Translate
S
Nintex Employee
Forum|alt.badge.img+3
  • sngNintex Employee
  • Nintex Employee
  • 6 replies

Issue

Save as PDF control throws an error message: "The PDF could not be saved".

From the HostServerLog file, there is an error message:

 

"Failed to convert to PDF. Unable to connect to the K2 PDF Converter Service."

 

Resolution

Please see if the K2 PDF Converter Service is running. 

If it is not running, you will need to start the K2 PDF Converter Service.

 

19617i9194AF2F34C41914.png

 

Related Links

    Did this topic help you find an answer to your question?

    0 replies

    Be the first to reply!

    Reply


    Sidebar Buttons
    Nintex Community Home Contact Nintex Support Email Nintex Community Check Nintex Status
    Terms & ConditionsCookie Settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie Settings