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Finish and next buttons are disabled when remapping service methods

  • February 16, 2021
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MillaZ
Nintex Employee
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  • Nintex Employee
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Finish and next buttons are disabled when remapping service methods

kbt152668

PRODUCT
K2 Five 5.1
BASED ON
K2 Five 5.1
TAGS
K2 SmartObject Integration
Troubleshooting Document
How to Document
Support
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

In K2 5.1 when you go to remove a ServiceObject method inside the ServiceObject Methods breadcrumb (when creating a new Advanced SmartObject), then add another Method (in the same instance) you get a GUI bug where Next and Finish are grayed out and you cannot complete the process. The method could be anything as it is not tied to one specific ServiceObject or method type (create, save, list... etc).

The image below shows how Next and Finish are disabled. 

Image

 

This bug only occurs if you are on the ServiceObject Methods breadcrumb page and remove a method that is already in place then go to add a method back in.

Symptoms

This only happens if you remove a method then re-add another method on the same screen (instance) without closing or finishing the process.

Resolution

Click the back button or the Details breadcrumb then Next and Finish will become clickable again.
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