Code Fix: K2 Server becomes unresponsive when user task notification e-mails execute
KB003400
PRODUCTK2 Five 5.2 to 5.3
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.3) Fix Pack 27 to K2 Five (5.2) May 2019 Cumulative Update Fix Pack 21
Issue Description
The K2 Host Server becomes unresponsive when user task notification e-mails execute.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 March 2018 Cumulative Update | K2 Five (5.0) September 2018 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
|---|---|---|---|---|
| X | X | X | Fix Pack 21 | Fix Pack 27 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.