Code Fix: The K2 for SharePoint Application becomes unresponsive upon registration
KB003030
PRODUCTK2 blackpearl 4.7
K2 4.7 March 2018 Cumulative Update
K2 4.7 March 2018 Cumulative Update Fix Pack 42
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Issue Description
When registering the K2 for SharePoint Application, the registration wizard becomes unresponsive once it reaches the SharePoint Service Broker step.
Error Message
The following error occurs: “a network error has occurred, unable to execute a server-side operation”
Resolution
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 4.7 March 2018 Cumulative Update FP41 from K2 Partner and Customer Portal.
- Install the K2 4.7 March 2018 Cumulative Update FP41 to apply the fix.
- It is recommended to refresh the browser cache.