Need help with Update document Action

Hi ‌,

Creating the document does not use the same mechanisme as updating the document. The 'Update document' action needs the Word Automation service. Hence my first questions are:

1. Does your farm have the Word Automation service properly installed and active?
2. Does the 'Update document' work on other documents?

Cheers,

Rick

‌

Hi, 

in the word document are you using content controls or are you referencing document properties using quick parts? If you're using the second one, you have to update the item properties and not the content controls..

If instead you're using content controls, have you tried using fixed text instead of referencing variables? and if it works, try to add just one content control each time, so you can figure out better if everything is working correctly..

Hi Giacomo,

yes, I was using quick parts. When I switched to normal update item action and updated item properties as you suggested all works fine.

Many thanx for your help. Really appreciate it!

Jan

Hi ‌,

Please mark the answer of Giacomo as the correct answer. This helps the community. Thanks!

‌ this is a blog post so the option to mark correct won't be there.

Sharp  I did not see that. I assumed it was a question. Assumptions....

Hi Frank,

I appologize for raising this up as a blog post instead of a question. I am new here and this is my firts activity on this community site. Won´t happen again.

If this needs to be resubmitted as a question please tell me how

Thanx

Jan