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Code Fix: An error occurs in K2 Management Roles

  • February 16, 2021
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Anelle
Nintex Employee
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Code Fix: An error occurs in K2 Management Roles

KB002900

PRODUCT
K2 Five 5.2
K2 Five (5.2) Fix Pack 12
SEE ALSO
 
https://help.k2.com/kb002875

 

Issue Description

After upgrading to K2 Five (5.2), an error occurs when you navigate to K2 Management > Users > Roles.

Error Message

The following error occurs: “Object reference not set to an instance of an object”.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download the K2 Five (5.2) FP12 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.2) FP12 to apply the fix.
  4. It is recommended to refresh the browser.

 

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