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Code Fix: An exception occurs in K2 Management on the Mobile node

  • February 16, 2021
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Anelle
Nintex Employee
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  • Nintex Employee
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Code Fix: An exception occurs in K2 Management on the Mobile node

KB002556

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 8

 

Issue Description

When you click on the Mobile node in K2 Management, an exception occurs.

Error Message

The following exception occurs: “The SmartObject Unknown or one of its components could not be resolved. Error Details : ServiceObject definition does not contain method. ServiceObject : [PushNotificationManager]. Method : [GetPushNoticationSetting]”.

Resolution

  1. Ensure you have K2 Five (5.1) installed.
  2. Get the K2 Five (5.1) FP8 from Regional Support.
  3. Install the K2 Five (5.1) FP8 to apply the fix.
  4. It is recommended to refresh the browser cache.

 

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