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Assistance Needed with Nintex Workflow Issue: The Workflow Form Status Shows "Failed on Start"

  • February 5, 2024
  • 2 replies
  • 344 views
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Hi Nintex Support,

Good day to you.

 

I am currently using Nintex Workflow 2013. On January 26, 2024, I ran security patches for the Nintex Workflow, as shown in the screenshot below:

After executing the security patches, I noticed that one of the workflows is not functioning properly. The workflow form status shows “Failed to Start” and the status remains stuck in “In Progress”. Despite attempting to manually start the workflow, it continues to fail.

 

I need your support and assistance with this matter, as the workflow is critical to our operations.

 

Thank you for your attention.

Best regards,

Hasrul

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  • hasrul
  • Rookie
  • February 5, 2024

Hi Nintex Support,

I have also checked the error from the workflow and I have found the following error as well. I hope this information might help in finding the cause of the issue. I really need your help to solve this issue as soon as possible.

 

 

Thank you.

Best regards,

Hasrul

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SimonMuntz
Nintex Employee
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  • SimonMuntzNintex Employee
  • Nintex Employee
  • February 19, 2024

Hi @hasrul,

Some security patches cause issues with the workflow engine.
You will find that SharePoint designer workflow will not run either.

As different patches cause different issues, I suggest that you contact Nintex Support to find the correct resolution for the patch installed.

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