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I don't see the responsive forms resizing in my phone's browser. What am I missing?

  • October 20, 2017
  • 5 replies
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kdelcastillo
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I have created a responsive form and when I open it on my PC it works fine. If I shrink my PC's browser, the form reacts to display the fields in one column as expected. When I open the same form on my Android phone (Chrome or the Samsung "Internet" browser), the full-size form is displayed instead of the single column.

 

Does it only act responsively in the Nintex Mobile app and not in a mobile browser?

Did this topic help you find an answer to your question?

5 replies

TomaszPoszytek
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No, it should act the same both in Nintex Mobile App and via the regular, mobile browser.

Maybe there is something with your phones configuration, that it is forcing pages to always display in a desktop mode (ex. How to Permanently Browse in Desktop Mode on Android « Nexus :: Gadget Hacks )? What happens when you open ex. this forum in your mobile browser? Or Google homepage?

Regards,

Tomasz

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kdelcastillo
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  • 29 replies
  • October 20, 2017

Both Google and this site open in a mobile view with collapsed menus, etc. When you open a responsive form on your browser, you are seeing it in a mobile view?

I've attached what I see. The O365 site and list are both in a mobile view.

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Forum|alt.badge.img+4
  • Nintex Employee
  • 47 replies
  • October 24, 2017

Can you please do following?

  1. Can you please run - What's my Viewport Size?  into same browser and let us know the viewport size you get?
  2. Which form version are you running?
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kdelcastillo
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  • 29 replies
  • October 27, 2017

1. 400 x 743 (Samsung S8)

2. NFO 1.2.3.0

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Forum|alt.badge.img+4
  • Nintex Employee
  • 47 replies
  • October 29, 2017

Thanks for the information.

Is it possible to upgrade your form version to latest NFO 1.2.4.1, it should fix your issue.

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