File is locked for shared use by user

[Saran-Talan]

While trying to update an SharePoint online document from Nintex Workflow Cloud I'm getting the below error.

Is it possible to catch the error and notify the admin (maybe by email) on this error or alternatively if the workflow could be updated to support co-authoring on the SharePoint online document that would be good too. Please help, any advice or alternatives would be appreciated. Thanks

[Jake]

Hi @Saran-Talan 

I believe this may be due to the site restrictions in terms of checked out items, Depending on the action you are using to interreact with the file you may get different behaviour as most of the responses for the O365 controls are based on the output returned from the SP web services. 

For example, get file will work regardless if the file is checked or not,

I am interested in looking at the workflow and use case with you, please speak with Santhosh and he can put you in touch with me. 

Thanks

Jake