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Promapp for customer service calls

Has anyone used Promapp for their front office customer service calls?

  • Posted by NessL
  • | August 06, 2019 22:26
  • Views 310
  • Replies 3
  • Kudos 0

Role of the Executive Sponsor

Does Promapp have support from someone on the senior leadership team? How does this person make thei...

  • Views 917
  • Replies 1
  • Kudos 1

What is the best way to deal with staff who leave

What is the best way to transfer roles and process ownership when someone leaves the workplace (Mate...

  • Views 792
  • Replies 4
  • Kudos 0

Using Promapp as a training guide

We are looking to document how we deliver training (as a how to) using promapp and wondered if anyon...

  • Views 166
  • Replies 1
  • Kudos 0

Front-line staff engagement

What are the best ways to make processes more 'consumable' for front line staff?

  • Views 1207
  • Replies 4
  • Kudos 0

Links not updating with process updates

Hi there We use links embedded in our Sharepoint Intranet page to Promapp processes but notice when...

  • Views 599
  • Replies 2
  • Kudos 0

trying to create process going back a step after a

hi there,i am trying to create a process which involves going back to a step in the same process twi...

  • Posted by fbastian
  • | July 10, 2019 22:36
  • Views 584
  • Replies 2
  • Kudos 0

Nintex Promapp Elements of Success

What is required to be successful with Nintex Promapp? How do you realise your strategic direction? ...

  • Views 914
  • Replies 1
  • Kudos 1

RACI at task level

I have a requirement I don't manage to solve.The RACI is defined at the process level. My customer'l...

  • Views 583
  • Replies 3
  • Kudos 0

Import from visio

I found an option in the admin menu "Enable process import from third party tools (Visio, iGrafx) (D...

  • Views 548
  • Replies 1
  • Kudos 0
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