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AssureSign: Dynamic Jotblocks on Word document in ...

Issue When sending a Word document with AssureSign Dynamic Jotblocks out for signature using DocGen, we get an error indicating Connection F...

  • By NinJay
  • May 11, 2022  11:01
  • 24
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Jetblock format MM/DD/YYYY

Hello, I have a template with a jetblock date format MM/DD/YYYY However sometimes when user is signing (on the phone), the year has only 2 digits...

  • By Ime
  • May 10, 2022  12:39
  • 95
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Getting error while setting up Nintex assureSign i...

I'm getting an error after signing in in the AssureSign post installation wizard. How can I proceed from here?

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AssureSign: Transient Network Error

Issue This kind of error presents itself in a multitude of ways, but generally shows as a temporary inability to perform an action when no ch...

  • By NinJay
  • May 04, 2022  09:39
  • 37
  • 0
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AssureSign: Deleting documents

Issue I don't see a place that I can just delete envelopes and/or documents in the Portal. How do I do that? Solution Admin ...

  • By NinJay
  • May 04, 2022  09:04
  • 22
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AssureSign: KBA Fails for deceased signer

Issue I've sent out a document to sign to someone who is deceased and, when their Executor attempts to authenticate and sign, KBA comes back ...

  • By NinJay
  • May 02, 2022  12:46
  • 32
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Customize Programatic Notifications in AssureSign ...

Customizing Notification Programmatically for Nintex AssureSign One of the most powerful parts of Nintex AssureSign is the fact that you can ma...

  • By butlerj
  • April 27, 2022  06:54
  • 34
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AssureSign: Delete an Envelope

Issue I'm not able to delete my own envelopes; how do I do this? Resolution In your Administration Configuration Settings...

  • By NinJay
  • April 25, 2022  12:29
  • 38
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AssureSign: Salesforce Lightning Webhook vs Docume...

Issue I'm trying to set up my Salesforce Lightning to get my document back into Salesforce. I'm setting up a DocumentTrak, but it's not work...

  • By NinJay
  • April 13, 2022  15:49
  • 57
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AssureSign: Using an SSO Token in REST to Manually...

You are able to open an envelope, created with the submit/prepare REST method , inside the Simple Setup User Interface to perform further modificat...

  • By NinJay
  • April 11, 2022  15:17
  • 41
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