A K2 license key is required to register the product during installation, and you may need to manage license keys after installing K2. This article explains how to obtain a K2 license key to register the product, as well as managing license keys for K2 blackpearl, K2 Five and K2 connect after installation.
To obtain a K2 blackpearl, K2 Five or K2 connect license key, follow the steps below:
|Product Build||The product build that you require a license for. For example if using K2 Five (5.3), select 5.0004.1000.2 (5.3) from the drop-down list|
|Target Operating System||The operating system that you are installing K2 on.|
|Environment Type||The type of environment you are installing, for example: Development or Production environment.|
|Server Name||The name of your K2 server. This is typically the machine name or host name of the server running K2.|
|SKU||Select the appropriate license type for your organization's license agreement with K2.|
|System Key||The System Key displayed in the K2 Setup Manager. You can copy the system key from the License Configuration page in the K2 Setup Manager.
|Reason||The reason you are requesting the license key. For example, your license has expired.|
After installation, you can use the Setup Manager to update the license key.
To access the license key using the K2 Setup Manager, follow these steps:
You can use the K2 Management site to manage and update your license key See the Licenses topic for more information.
In addition to updating the K2 license key in K2 Management, the Licenses section can also be used for several other functions.
Removing a license could disable your K2 environment. For the system to function, at least one license must be active. This may be a license that enables full functionality or a limited-usage license. See the Remove a License section for more information.
If you remove all license keys from the Licenses section in K2 Management or your license has expired, you are locked out and the following error message displays:
To re-add your license follow the steps below:
If your K2 license has expired, do not remove the license. Follow the steps below to update your expired license with your new license:
The Reset Validation Count option allows you to extend an exceeded license after you have cleaned out the Users view in K2 Management of users who should no longer "consume" a K2 license. The validation count keeps track of users who have connected to the K2 environment. Depending on the license type of the K2 environment, when the validation count exceeds the number of users licensed, the system will prompt you to enter a validation reset key. You must contact K2 Support for a new validation key.
See the Resetting Validation Count section for more information.
The Users section in K2 Management displays cached user credentials of users who have connected to K2. From this section you can remove a user from the list. For a detailed list of user licenses occupied, see the Users section.
The Audit Report allows you to generate a report of active and inactive K2 users. An active user is a person who has recently opened a connection to K2. You must have Administrator rights to generate the report.
See the Audit Report section for more information
The Server Usage report allows you to view the number of K2 artifacts, such as workflow definitions, process instances, activity instances, event instances, SmartObjects, forms and views deployed in your environment. The purpose of this report is to compare this number with your license agreement. You can use the license audit report and the server usage report to determine if you are compliant with your license agreement.
See the Server Usage Report section for more information.