Hi all,
I will give some context in how we use Promapp as this is important since every organisation deploys Promapp differently.
Our approach with Promapp has been to build process mapping capabilities within the business areas (internal) we engage with so we go through a series of workshops to identify their processes and the process experts for each process.
We then spend time to provide process mapping and Promapp training to those Process Experts so as you can imagine, for a large organisation (5000+ employees) this is a long and slow journey.
We are 1+ year into using Promapp and have expanded quite substantially so now we are coming across the phase where we would like to start putting some focus on engaging those that are trained and are using Promapp within their areas within their 'business as usual' way of working.
I would like to hear from the community if you have any ideas, techniques or platforms that you use to aid this engagement with your process mappers (i.e. Process Experts).
Thank you.