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Can no longer upload multiple images to process tasks

  • Jul 12, 2024 1:50 AM UTC
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Hello everyone,

I can’t seem to find a topic around this so apology if it is out there somewhere under different heading/keyword.

Basically, I have got user who was able to upload more than one image (multiple) to her processes tasks but is currently no longer able to add more than one.

User can only add one attachment and then when you click on image to attach another one it doesn’t do anything.

I’m trying to identify what issue is and what best practice is in this regard.

Many thanks in advance.

Regards,

J

 

 

Best answer by EvgeniosE

Hello @Ulises - this is an issue that we are aware of and currently working to rectify.

The only workaround at the moment, appreciating it’s not ideal, is after attaching a file, save your draft and reload the page.

In the meantime, please if you can drop an email with support@nintex.com for visibility.

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4 replies

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  • Nintex Employee
  • Answer
  • Jul 12, 2024 1:42 PM UTC

Hello @Ulises - this is an issue that we are aware of and currently working to rectify.

The only workaround at the moment, appreciating it’s not ideal, is after attaching a file, save your draft and reload the page.

In the meantime, please if you can drop an email with support@nintex.com for visibility.

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  • Author
  • Rookie
  • Jul 16, 2024 1:40 AM UTC

Many thanks Evgenio for your confirmation of issue. I have now lodged a ticket directly with Nintex.

Regards,

U

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  • Nintex Employee
  • Jul 17, 2024 1:20 PM UTC

Hi @Ulises - you will probably receive a response directly from support, but I wanted to close the loop and add for visibility on this thread that the issue is now resolved.

 

All the best,

Evgenios

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  • Author
  • Rookie
  • Jul 19, 2024 4:56 AM UTC

Many thanks Evgenios. It has indeed been resolved.

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