We really want to use the acknowledgements feature in Process Manager, but ran into a few concerns:

• The email is really generic, comes from an external address, and calls everything a process even if it’s a policy… how did you get past this? Or was it a non-issue? Perhaps it will be customizable in the future (click to vote on this idea)...
• Every process owner can switch on acknowledgements for a process, and if that process includes an activity for “all staff,” spam the whole company with acknowledgement emails. Has anyone experienced this? Maybe it could be restricted to just Promasters (click to vote on this idea)…

I’d love to learn from your experience! Please share how you’ve used the acknowledgements and your success/challenges.