My append/history workflow does not work when there is an attachment

  • 22 November 2023
  • 1 reply

Badge +1

I have a Nintex workflow that takes the who, when and what from a comments field and stores it in a read only Total comments field. It works only when there is no attachment in the form. This is a huge liability for our business owners. Any way around this? I have submitted a ticket with I.T. and nintex with no success.

1 reply

Userlevel 5
Badge +11

Hi @ChiGirl23 


I find this quite interesting, I would guess it is an issue with the mechanic used to get the comments from the version history, there are a couple ways this could have been done so I am interested in how it is designed. 

Could you kindly directly message me the case numbers you raised for this so I can take a look?