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Starting from this morning, we cannot access to the Nintex designer this morning.

We are just getting this error below.

Can you please help troubleshoot / advise.

 

 

WE are also getting this error in Windows Event:

 

“The Execute method of job definition nintex.workflow.live.service.onlineManagerJobDefinition threw an exception”

 


Hi @Mody,

As this is on-premise, Nintex cannot make changes to your environment.
What changes have been made to the environment?
The error shown is irrelevant because this service is not essential to opening the designer.


Hi We installed the Certificate requested by Nintex -  refer to links below.

Yesterday we re-installed the exe, and users were able to operate, this morning, none of the Nintex form is opening. we are lost…

 

As per our chat, for the Nintex Certificate update that we need to run, find here below the link to the guide as well as the Library where the exec file is located.

 

https://help.nintex.com/en-US/nintexse/current/sp2019/InstallGuide/PlanTestPRod.htm

 

link to Nintex Update application

http://intranetqa.implats.co.za/sites/GroupServ/shs/BIIS/SP/Nintex%20Updates/NintexForSharePointSEInt.exe

 

You Welcome to pull me in during the QA run

 


Hi @Mody,

Sorry to hear you are having issues.
I suggest that you contact Nintex Support to resolve this issue as it could take a while in this forum.
https://customer.nintex.com/


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