Field value disappears when in edit mode

  • 29 November 2023
  • 2 replies

Userlevel 1
Badge +9


I am using a Nintex form for O365 and have a rule that “when a certain field is filled” a few other fields are populated with values with the use of web requests. The fields populate as they should and display in “display mode” but when I go into “edit mode” my values disappear! 

The value does get captured and I see it in the column, it just doesn’t display when I open in edit mode…

I have been going at this for hours, days and weeks and cannot get this to work. Please help?

Here is my form in “Display mode (once submitted):


Here are my rules ( the label  in each field is the web request):


When I turn off this rule everything displays as it should but when I turn it back on, the values in those fields disappear. I’ve tried so many ways to try and get the values to appear and had it at one point but knew it wasn’t correct because it flickered quite a bit when the value appeared.


Best answer by SimonMuntz 29 November 2023, 22:56

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2 replies

Userlevel 6
Badge +21

Hi @jpacheco,

Try unticking this box in your web request controls.
When this box is ticked, the control is cleared to allow for a new selection in edit mode.  This is why it works in display mode as the box is unticked by default.


Userlevel 1
Badge +9

@SimonMuntz ,

Geez…. that did it! I spent hours trying to change my rule and that was it! So, keeping that ticked is pretty much saying “in edit mode, I would like to pull info as well?” basically?


Thanks so much!