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Dates are changing


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Hi Everyone,

 

We have a Travel Workflow where user add dates.
Our Tenant is in UK based but when employee who raises request outside of UK, dates are changing.
Below case one of the employee raised from Amsterdam but dates changed to 20 to 21 for us but he raised for 21 to 22.
 


I have tried changing workflow setting of timezone from No to Yes
Then change it to UK. Didn’t work
Then again to None but none of it worked out.



How do we fix dates which user selected in form. It should show dates which user has selected, when it comes to UK region for approval, Request will come from all over the world.
Can anyone help with this please?

Best answer by MarkduToit

Hi @Natha,

Can you check the setting on the Date/Time form control, specifically the “Set time zone” setting?

 

 

I know this can force the time zone to be used on a Form instead of using the browser’s date/time settings, but not sure if this is the culprit at this stage.

 

Kind Regards,

Mark.

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3 replies

MarkduToit
Nintex Employee
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  • Nintex Employee
  • 70 replies
  • Answer
  • August 20, 2024

Hi @Natha,

Can you check the setting on the Date/Time form control, specifically the “Set time zone” setting?

 

 

I know this can force the time zone to be used on a Form instead of using the browser’s date/time settings, but not sure if this is the culprit at this stage.

 

Kind Regards,

Mark.

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Forum|alt.badge.img+4
  • Author
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  • 21 replies
  • August 20, 2024
MarkduToit wrote:

Hi @Natha,

Can you check the setting on the Date/Time form control, specifically the “Set time zone” setting?

 

 

I know this can force the time zone to be used on a Form instead of using the browser’s date/time settings, but not sure if this is the culprit at this stage.

 

Kind Regards,

Mark.

Hi Mark,

Thanks for your reply.
I have set all dates Timezone to London and also workflow setting Timezone to UK. Hope that is correct or workflow setting (Region & Timezone) should be something else?. I will speak with Travel Team to raise a new request. 

 

 

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Forum|alt.badge.img+4
  • Author
  • Rookie
  • 21 replies
  • August 21, 2024
MarkduToit wrote:

Hi @Natha,

Can you check the setting on the Date/Time form control, specifically the “Set time zone” setting?

 

 

I know this can force the time zone to be used on a Form instead of using the browser’s date/time settings, but not sure if this is the culprit at this stage.

 

Kind Regards,

Mark.

Thank you so much @MarkduToit . That was the issue as travel team reported it is working fine. Each dates timezone was the culprit like you said. Once again appreciated your help on this :).

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