HI,
All was working fine in K2 5.4, but after upgrading to v5.7 we have noticed an immediate problem:
When a Workflows sending an Approval request, the approval replies with Approve/Decline, but the workflow is still sat saying Active as if it hasn’t even received a response.
The service account clearly shows the Approve/Decline email response being received as it enters the Inbox and goes to Deleted. But it is K2 that is not doing anything…
I have the setting <security spamSecurity="Off"> set in the Hostserver.exe.config (which i already had in before the v5.7 upgrade).
There is nothing obvious in the logs, so it seems something has broken Smart Actions with Outlook Online when upgrading from v5.4 to v5.7
Any suggestions on fixing this? I have a ticket in with support, but also asking here as well in case others have come across this problem.
Thanks
