Good day.
I need to add user into a role using K2 Management. However, when I try to search any user, nothing appears.
Sample:
But when I tryto search the user in the Active Directory folder, the users can be found.
Please note that I was able to successfully add users into roles before but suddenly, users disappeared.
Kindly help to advise if there's service I need to run or configuration I need to check.
Thank you in advance.
Hi wlmrthdr,
May I ask, are you able to execute the 'User Group' system smartObject? This SmartObject is under SystemManagementUsersSmartObjects category, you can run the List method and pass in K2 label to see if that is returning any data. It's likely using this system SmartObject for the role stuff that you are trying to get the data.
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