Error when accessing the SmartObject OData API via K2 Management
kbt162102
PRODUCTK2 Five
BASED ONK2 Five (all)
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
Issue
When trying to access the SmartObject OData API via K2 Management the below error appears:
"The SmartObject com_K2_API_SmartObject_Settings or one of its components could not be resolved. Error Details: SmartObject [c17d34ea-3368-47df-9b41-bde996e08ca3] could not be found."
Symptoms
This is caused due to a missing SYSTEM SmartObject that is not present in the K2 Environment.
The Categories are System > K2 Management > APIs > SmartObjects where you will see the missing SmartObject.
Resolution
To correct this you will need to navigate to the installation directory of K2 (C:Program FilesK2Setup) and search for the K2_APIs.kspx package and deploy this solution again.
After this is deployed you will be able to access the SmartObject OData API as expected.
This System SmartObject should never be removed as this could cause repercussions on the K2 Enviroment, please consult K2 Support if you have any questions.