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Insufficient on Rockaway, ok on Banzai

  • July 10, 2024
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I have a rep who was trying to close an Opp and is getting a “Insufficient access rights on object id” error.  We haven’t adjusted the page at all but we did install Rockaway.  How can we fix that?

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Can you post the exact error message, and which fields the user is trying to change? Does the error only show up when the user goes to save changes to a record, or does it show up on initial page load?

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That is the error that was displayed (Insufficient access rights on object id).  It’s only upon saving; page loads fine.  I used the same page as a system admin and was able to save without a problem.  I’ve also seen a few Apex errors that stem from skuid since upgrading as well:


1) Developer script exception from SiriusDecisions : Utils : Apex CPU time limit exceeded
Apex script unhandled exception by user/organization: 0053000000AbWUr/00D3000000007Um

Visualforce Page: /apex/skuid__UI

caused by: System.LimitException: Apex CPU time limit exceeded

2) Developer script exception from SiriusDecisions : PicklistEntry : Apex CPU time limit exceeded
Apex script unhandled exception by user/organization: 0053000000AbWUr/00D3000000007Um

Visualforce Page: /apex/skuid__UI

caused by: System.LimitException: Apex CPU time limit exceeded

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The CPU time limit exceeded error is a different phenomena. 

Can you double-check the Sharing and access settings on the Opportunity object for that user? For instance, can you try to do the same thing as that user using a standard Salesforce page? (e.g. go to edit the Opportunity page via the following URL: /{{opportunityId}}/e?nooverride=1 and make your changes and click save. I just want to see if Skuid is throwing a different error than you would get from the standard Salesforce UI.

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Joe~

Just wanted to check in and see where things are at with this … 

Thanks!
Karen

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Sorry - meant to write back in here.  It was a sharing rules issue (opp owner was changed so it wasn’t owned by the rep trying to close the deal).

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Joe~

Glad to hear you figured out what was wrong on your end 🙂

Thanks!
Karen

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I can confirm that I’ve noticed a similar issue after Rockaway was pushed onto a client org.
Just like Joe Ort, I hadn’t touched the page in months but it was reported to me that users were seeing “Insufficient access rights on object id” as well as “Insufficient access rights on cross-reference id”

Resolution that I found had to do with explicitly granting access to records using a “Sharing Set” on the Community.

This wasn’t necessary prior to the Rockaway push. My problem is resolved, but wanted to document the issue/oddity.

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Roman~

Glad you were able to resolve the issue!
Karen

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